We don’t currently provide free quotes at this time; however, we are able to attend your property to complete a full report on the quality of your roof or balcony which will include quotes for repair / upgrade as applicable.
We always strive to give the owners value for money and may even complete minor repairs during this initial inspection (e.g. clean gutters, replace broken tiles etc.) and will be charged per our Standard Schedule of Rates.
Roof & Balcony Solutions hold public liability and workers compensation insurance.
Our procedure for resolving suspected waterproofing issues is to first flood test the balcony in order to prove / rule out the balcony as the cause. This is completed by blocking up the drainage outlets with plasticine and allowing water to pool on the balcony for an extended period to track whether it can hold the water without leaking.
We may also utilize a hose or bucket to simulate rainfall to determine if areas surrounding the balcony, window or door set is allowing water to enter.
Once we have gained further information from the flood and water testing, we will be able to provide the owners with a comprehensive report including our recommendations on the best method of rectifying the issues.
Condensation can occur in houses and units (particularly in the winter months) due to inadequate ventilation and increased moisture levels.
The design and construction materials that keep cold air outside also keeps moisture in which can cause an excess in moisture levels leading to condensation and sometimes causing water to pour down windows and walls simulating a leak.
Roof & Balcony Solutions will fix any fault in our work. However, we can’t guarantee that there won’t be other problems at the property in the future.
Materials used may also come with a statutory warranty, and we work with waterproofing manufacturers to secure the maximum available warranty for refurbishment work.
We are happy to attend the property to conduct testing per our schedule of rates however it is not our policy to complete quotes or repairs based on another companies Scope of works as our team of specialists may find that the provided scope is inaccurate or not the most effective means of repair.